Medical Station is an expert healthcare staffing solution, experienced in the supply of high quality, temporary, contract and permanent candidates into the NHS and other private sector healthcare organisations. We operate Nationwide.
Our reputation was established on our ability to supply experienced medical and clerical staff on a short notice, last-minute basis, when all else has let them down. We’ve been successful in supporting healthcare establishments and to this day, we pride ourselves on being able to deliver that same emergency service; 24 hours a day, 365 days a year.
Medical Stations stringent vetting, compliance and governance procedures, make us one of the most reliable and comprehensive staffing solutions in the healthcare recruitment industry. Our ability to supply the highest calibre of staff is a reflection of the high standards we adhere to. We’ve made it our passion to keep ourselves up to date with all updates from TDA, NHSi, Monitor and all the frameworks.
At a glance – What you can expect from us (Clients)
•A true 24 hour service – We mirror the Healthcare sector. This is where we differ to our competitors. When we say we are open, what we mean is that we employ people physically day and night in our offices, and not an on call service, meaning you can expect a far better response than you would if someone was trying to meet your requirements whilst working from home.
•Unparalleled compliance levels – We operate to NHS framework, CQC, and DOH guidelines. – Medical Station perform Internal quarterly audits to ensure ongoing compliance and Weekly reports to prevent the expiration of mandatory certificates.
✓ Robust Registration & Recruitment Process – Pre-screening new staff by telephone to ensure they meet the initial standard, before being invited to a face-to-face interview, the face to face interview is conducted with one of our clinical nurses if the interview is successful (current rejection rate is 1 in 3) our specialist team of medical recruiters will chase documents to make the new staff member compliant, apply for a CRB, book occupational health and arrange training, in addition to applying for references. All new staff are subjected to a written and verbal examination and a drug calculation test. They are also asked to comment on a number of scenario based questions The compliance team reviews the completed application and if it meets the necessary requirements, only then will the member of staff is passed to the bookings team for shifts.
•A highly skilled and experienced consultant, allocated to your organisation – they will be your main point of contact and they will get to know your organisation’s needs, and conform to how you operate. This will give you reliability, consistency and most importantly continuity of service. Your key account manager will get to know you and your requirements which will give you the gift of time. This will mean you do not need to explain your policies/procedures/shift patterns and all of those important details every time you request a new staff member. Your KAM will be able to communicate all of your requirements to the suitable candidate with your full trust each time a new worker is requested.
• We can offer a Managed Service, Master Vendor, Preferred Supplier arrangement and will happily operate under an SLA with your organisation, should you wish.
✓ We do not charge VAT on any of our services – and have no set cancellation fees. This means if you are unable to claim VAT back you will have the benefit of a 20% saving when utilising one of our companies. In addition we like to offer our customers maximum flexibility with our services, so if you book a member of staff and then find your own person to fill the vacancy, you can cancel without charge. *This is subject to the specific arrangement with your consultant but as long as the member of staff has not left to travel to the shift there is no charge, and this is a significant saving when many agencies have a set 4 hour cancellation charge.
• Monthly client service level information – whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you’re able to analyse and monitor your organisations relationship with us, on a month-by-month basis.
• A dedicated complaints department – In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, until the complaint has been fully investigated and considered closed.
• Advertise your posts for FREE on our website to reach thousands of suitable candidates – You can even upload your own job specifications directly.
• Permanent and Temporary recruitment – We can assist you with filling internal posts as well as assisting with your short term requirements.
✓ We are able to supply a range of specialist healthcare professionals: ITU, HDU A&E, Paediatrics, General, Community, District & Palliative, ICU, Rehab, Learning Disability, Tracheostomy Care, Mental Health, Domiciliary, PICU, Surgical, Neuro, Oncology, Ophthalmology, Chemotherapy, Practise and School Nurses and Nurse Prescribers, Substance Misuse, IDTS, Primary Care, In-Patients, Out-Patients, 1-2-1’s/ Close Observations, CARRAT Teams and Healthcare Assistance / Support Workers.
Medical station are the agency of choice for many healthcare Providers. We have a national database of nurses, a responsive bookings process and advanced IT Systems. Our People take pride in representing our business and that shows in their appearance, They are always clearly recognisable by uniform / logo and name badge.
If you would like to trial our service or test our ability to supply, you can, with piece of mind. We do not charge cancellation fees, VAT, Mileage or accommodation. A Booking can be cancelled at any time, with complete freedom of choice and maximum flexibility. We genuinely believe our business offers A complete solution.
Written and verbal testimonials from existing clients can be provided on request.